The change order was approved. Nobody can prove it.
Change orders, sub-approvals, design variances, and safety exceptions — approved verbally on site, confirmed by text, disputed at final account. 132 Decide gives every significant field decision a structured record before the work starts. Not after the dispute begins.
Mid-size general contractor — 110 people
A 110-person GC running 12 active construction projects from $500K to $8M. Project managers, site supervisors, estimators, and a procurement team making decisions every day with no central record.
"At final account the owner's rep disputed $180,000 in change orders. We had the invoices. We had the texts. We had one email. What we didn't have was a single document showing who approved what, when, and why. We settled for $90,000."
Verbal approvals, written disputes
The site supervisor and the project manager both say the owner approved the change verbally. The owner's contract administrator says they have no record of it. The dispute is already expensive.
No approval authority matrix
A foreman approves a subcontractor variation. A PM signs off on a design change that should have gone to the principal. Nobody agreed on who can approve what value — until something goes wrong.
Safety exceptions with no trail
A FLRA exception was approved. A safety hold was lifted. A confined space entry got the nod. These decisions carry serious liability — and they're being made with a text message and a verbal.
Document it before the concrete sets
When a change is needed on site, the PM creates a decision memo. It takes 5 minutes. It captures the change description, cost impact, risk, and routes to the approver with the right authority level — with file attachments for the RFI and drawings.
The approver gets an email, reviews the memo in the platform, and approves or rejects with a timestamp. The memo becomes the paper trail. There's nothing to dispute at final account because the record is unambiguous — who saw it, what they approved, and when.
A single disputed change order at final account costs more in legal fees and settlement than a year of 132 Decide. A safety incident with no approval trail is a regulator's worst nightmare — and your most expensive day.
Change Order — Unforeseen Rock Excavation, Grid C4–D6
From verbal approvals to airtight records
Defensible at final account
Every change order has a memo, a risk score, the approver's name, a timestamp, and the supporting documents. When the dispute comes, the record is unambiguous. You don't settle for half.
Safety decisions with a trail
FLRA exceptions, confined space entries, hold lifts — all require a memo with explicit risk acknowledgement before approval. The platform creates the defensible record automatically.
Clear authority on every project
Define what a foreman, PM, and principal can approve by value and decision type. The system enforces it — nobody approves above their authority level without it going up the chain first.
Document it before the concrete sets.
$550 pilot — your team configured, your authority levels set, running in 48 hours. Then $250/month — all projects, unlimited users.