← Back to 132 Decide

Every decision shouldn't land on your desk.

At 100 people, you're the bottleneck. Hiring decisions, vendor approvals, budget exceptions — all of them arrive in your inbox, because there's no formal process to route them anywhere else. 132 Decide enforces the right authority level for every decision, so you stay informed without being in everything.

The organisation

Regional professional services firm — 95 people

A 95-person accounting and advisory firm with 4 principals, 8 managers, and 83 staff across 3 offices. CEO fielding 12–15 decision requests per week. Most could be delegated — if there was a process to do it safely.

95
People
14
Decisions/week to CEO
3
Offices
$0
Formal process exists
"I spent Tuesday approving a $4,000 software subscription, a catering quote, and a staff schedule change. I also didn't get to a $380,000 client contract that needed my sign-off until Thursday. The contract nearly expired."

Everything escalates to the top

Without a defined authority matrix, every decision above $500 lands on the CEO's desk. Small decisions crowd out large ones. The calendar fills with things that managers should own.

No visibility without involvement

Delegate a decision and it disappears. You find out what was decided weeks later — usually when something goes wrong. There's no way to stay informed without being in every meeting.

Decisions made without rationale

Managers make calls without documenting why. Six months later, a client queries a policy decision. Nobody can find the original reasoning. The decision looks arbitrary in hindsight.

Route decisions to the right level. Stay in the loop.

132 Decide lets you define authority levels for your organisation — what a Manager can approve, what needs a Principal, what requires CEO sign-off. The system enforces these thresholds on every submission.

A vendor contract under $20K goes to the Office Manager. A hiring decision goes to the relevant Principal. A $380K client engagement goes to the CEO — fully documented, with context and risk already worked out by the time it arrives.

Decisions routed away from CEO this week
Software subscription renewal — $3,800Manager ✓
Office catering contract — $1,200Manager ✓
Senior hire — Tax Practice LeadPrincipal →
Riverside Holdings mandate — $380KCEO pending
DEC-0031 · Operations

New Client Engagement — Riverside Holdings Advisory Mandate

Risk: MediumClient Engagement$380,000
1
Overview
18-month mandate, $380K, compliance advisory
2
Description
Client background, scope, resource requirements
3
Risk Assessment
Conflict of interest check, capacity risk — Medium
4
Approval Routing
CEO sign-off required — engagement over $200K
5
Attachments
Engagement letter, SOW, conflict check report

From bottleneck to informed principal

Right decision, right person

Define authority levels by role and value threshold. The system routes each decision to the correct approver — and blocks anyone below the required level from approving above their authority.

Visibility without involvement

See every decision in flight across your organisation — status, risk, owner, and timing — without being in the approval chain. Stay informed from the dashboard, not from email.

Decisions that explain themselves

Every decision that reaches you arrives with full context, risk assessment, and supporting documents already attached. You're approving informed decisions, not guessing from a one-line email.

Stop being the bottleneck.
Start in 48 hours.

$550 pilot — we configure your authority levels, onboard your team, and have you routing decisions correctly from day one.